How to start an online store in the UAE: a step-by-step guide
Start selling online in the UAE in clear steps: choose what to sell, get the right license, choose how to build your store, set up payments, then launch.
Custom online stores and appsBuilt around
Built around
your business.
We build your online store from scratch, made for the way you sell. Need something a ready-made store can’t do? We build that too. No tech skills needed. We do it all for you.
- 60+ clients in the UAE
- No templates
- You own your store
- Free first chat
Our Clients
Trusted by 60+ clients across the UAE.
Hear what some of them say about working with us.
60+
Clients in the UAE
Client review on Instagram
Client review on Instagram
Client review on Instagram
@samayuae
What We Do
Every business is different. Your store should be too.
Ready-made stores make every shop work the same way. We build yours around how your business works, with the features you need and nothing you don’t.
Custom online stores
We design and build your store from scratch, around your brand and the way you sell. It works well on phones.
Features made for you
Need something a ready-made store can’t do, like trade prices for wholesale buyers or made-to-order products? We build it.
Move your store
Already selling on Shopify or another platform? We move your products, customers and orders to your new store.
Arabic and English
Your store can be in Arabic and English. We can also help you sell to Saudi Arabia and other countries.
Payments and delivery
Customers can pay by card, Apple Pay, Tabby, Tamara or cash on delivery. We set up delivery across the UAE.
Help after launch
We stay with you after your store goes live. We fix problems, add new things and help you sell more.
Selling on Instagram, Amazon or Noon? Get your own store too, so customers buy straight from you and no marketplace takes a cut. Have a shop as well? We can link it to your website, so your stock numbers match.
Features
Everything your store needs, built in.
Every store we build comes with all of this, ready to use. Then we add what your business needs.
Your store
- Unlimited products
- Sizes, colours and other options
- Photos and videos for every product
- Search and filters for shoppers
- Fast, secure hosting included
Payments
- Card, Apple Pay, Tabby, Tamara and cash on delivery
- Safe, secure checkout
- Payment links for WhatsApp orders
- Gift cards
- VAT settings for the UAE
Orders and delivery
- All your orders in one place
- Order updates sent to customers
- Delivery prices for each area
- Store pickup and local delivery
- Easy returns and refunds
Sales and marketing
- Discount codes and sales
- Reminder emails for unfinished orders
- Email offers to your customers
- Show products on Instagram, Facebook, TikTok and Google
- Tools to help people find you on Google
Reach more customers
- Your store in more than one language
- Sell to other countries
- Live chat with shoppers
- Sell in your shop too, with the same system
- A blog for news and tips
Run your business
- Run your store from your phone
- Stock counts for your shops and warehouse
- Staff accounts for your team
- Customer accounts with order history
- Sales reports
On top of this, we build 8 custom features just for your business.
For example: trade prices for wholesale buyers, a size guide, gift wrapping, or a way for customers to pick a delivery date.
Transparent Pricing
One clear price. Paid once a year.
Pick the package you need. The price you see is what you pay us.
Website
Your own custom online store
7,870AED
Per year
Or split it into smaller payments with Tabby.
- A custom store, built for your brand
- Works well on phones and computers
- We add your products
- Payments and delivery set up
- 8 custom features of your choice
- Safe, secure handling of your data
- Connected to your own web address
- We show you how to run your store
- Help after launch
Website + App
Your online store and your own app
9,880AED
Per year
Or split it into smaller payments with Tabby.
- Everything in the Website package, plus:
- Your app for Android and iPhone
- Designed to match your brand
- Published on Google Play and the App Store
- We pay the Google Play and App Store fees
- Customers can shop and pay in the app
- Send offers straight to customers’ phones
- Same products and orders in your app and website
- We show you how to manage your app
Scholarship
Help with the cost of your store
20–100%
Off your package
Answer 5 short questions to apply.
- 1Answer 5 short questions about your shop
- 2Send your answers to us on WhatsApp
- 3We tell you if you get a scholarship, and how much
No hidden fees
You pay us once a year, with no hidden costs and no surprise fees.
Hosting is included. Your domain name is paid separately, straight to the provider.
How It Works
From first message to first sale.
You run your business. We take care of the store.
- 01
Book a free call
Pick a time that suits you and tell us about your business and what you need. No pressure to buy.
- 02
Plan your store
We work out what your store needs and help you pick the right package. You get everything in writing before we start.
- 03
We build your store
We design and build it from scratch, add your products and set up payments and delivery. You check it and tell us what to change.
- 04
Start selling
Your store goes live on your own web address. We stay with you to fix problems and help you grow.
Do you use Shopify or a ready-made template?+
No. We build every store from scratch, just for your business. Nothing comes from a template, so your store can work exactly the way you sell. You don’t need to know anything about technology: we handle it all.
My business needs something unusual. Can you build it?+
Yes. That is what we do. Tell us what you need, like trade prices for wholesale buyers, made-to-order products or delivery time slots, and we build it into your store. Every package includes 8 custom features of your choice.
How much does it cost?+
Our Website package is 7,870 AED a year, and our Website + App package is 9,880 AED a year. You can split the payment into smaller parts with Tabby. Hosting is included. Your domain name is paid separately, straight to the provider. We also offer scholarships that take 20% to 100% off.
How long does it take?+
A simple store is quick to build. A big store with more features takes longer. We tell you how long it will take before we start.
I already sell online. Can you move my store?+
Yes. Whether you sell on Shopify, WooCommerce or another platform, we move your products, customers and past orders to your new store. Your old links keep working, so people who find you on Google still reach you. Your old store stays open until the new one is ready.
I am not good with technology. Is that OK?+
Yes. That is exactly who we work with. You know your products. We handle the rest and explain everything in plain words.
Who owns the store?+
You do. The store, the web address and your customer list are all in your name.
What happens after I message you?+
A real person reads your message and replies within 48 hours. Then we have a short chat about your business. There is no pressure to buy.
Guides
Learn how to sell online in the UAE.
Free guides in plain English: the license you need, what a store costs, and how to take payments and deliver orders.
How much does an online store cost in the UAE?
What an online store costs in the UAE: a do-it-yourself platform store or a custom one built for you, plus payment fees, delivery, license and VAT, in AED.
E-commerce license in the UAE: which one you need and how to get it
Mainland, free zone, eTrader or a home business license? A plain-English guide to the licenses that let you sell online in the UAE, and how to choose.
Free Chat
Tell us what you need. We’ll build it for you.
Pick a time for a free call. A real person will give you honest advice. It’s free, and there is no pressure to buy.
- Based in the UAE
- Pick a time that suits you
- Free first chat
- +971 52 199 3488
- Call
- +971 52 199 3488
- hello@samay.ae
- Based in
- United Arab Emirates