Services — 04

Your menu, your customers, your margin.

Branded ordering for delivery, pickup and dine-in, with payments, loyalty and a kitchen screen, so the commission on every order stays in the business.

Aggregators are a marketing channel. They should not be your only one.

Delivery platforms brought your restaurant customers it might never have reached, and they charge for every one of them, order after order, including the regulars who would have come to you anyway.

A branded ordering system gives those regulars somewhere better to go. Same menu, same delivery, no commission, and a customer list you can message directly the next time the kitchen is quiet.

What You Get

What a online ordering systems project includes.

01

Menu that you control

Categories, items, modifiers, add-ons, combos and photos, with instant availability toggles when something runs out.

02

Delivery, pickup and dine-in

Delivery zones and fees, scheduled orders, pickup times and QR ordering at the table, each with its own rules.

03

Payments and cash

Card, Apple Pay and cash on delivery through UAE gateways, with tips and service charge where you need them.

04

Kitchen order screen

New orders land on a screen or printer with a clear status flow, so the floor and the kitchen never lose track.

05

Loyalty and repeat orders

Reorder in two taps, points and rewards, and offers you send to customers who have not ordered in a while.

06

Reporting

Sales by day, by item and by channel, plus the customer data that aggregators never hand over.

What Changes

The difference it makes to the business.

  • Up to 30% commission per order
    Payment fees only
  • An anonymous order ticket
    A customer you can reach
  • Discounting to stay visible
    Promoting to your own list
Who it is for
  • Restaurants
  • Cafés and coffee shops
  • Bakeries and dessert shops
  • Cloud kitchens
  • Grocery and mini markets
  • Catering businesses
  • Multi-branch chains
  • Food trucks and kiosks

Branded ordering for restaurants, cafés, bakeries and grocery stores, with no aggregator between you and your customer.

Common Questions

Straight answers before you commit.

Anything else? Email hello@samay.ae.

Will my customers actually use it instead of the apps?+

The regulars will, if you give them a reason. Table QR codes, packaging inserts, a first-order discount and loyalty points move a meaningful share of repeat orders across. We help you plan that launch, because a system nobody knows about earns nothing.

Does it work for more than one branch?+

Yes. Multiple branches with their own menus, prices, delivery zones and opening hours run from one system, with reporting per branch and across the group.

Can it connect to my POS or printer?+

In most cases, yes. Where the POS allows an integration we connect it; otherwise orders arrive on a tablet screen or print directly in the kitchen.

Get Started

Ready to build your digital product?

Tell us about your business and what you want to achieve. We will help you work out which product makes commercial sense, and then we will build it.